Your privacy is important to us,
and we are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, store,
and protect your data when you use our website and services.
Name: Used for identification and account management.
Email address: Required for communication, security alerts, and account verification.
Phone number: Used for two-factor authentication (2FA) and customer support.
Payment details: Includes billing information and transaction details for processing payments and withdrawals securely.
Government-issued identification: Necessary for verifying identity and ensuring compliance with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
IP address: Helps detect and prevent fraud or unauthorized access.
Browser type and version: Ensures compatibility and optimizes user experience.
Device information: Provides insights into how users interact with our services.
Operating system: Helps diagnose technical issues.
Pages visited and time spent on our site: Assists in improving website usability and personalization.
Trading activity: Tracks your trades, strategies, and performance.
Account balance: Monitors funds available for trading and withdrawals.
Transaction history: Keeps a record of deposits, withdrawals, and trades.
Withdrawal and deposit details: Ensures secure and efficient processing of financial transactions.
Account management: Creating and maintaining user accounts, processing logins, and managing preferences.
Payments and withdrawals: Facilitating secure financial transactions and ensuring accurate account balances.
Identity verification and compliance: Meeting regulatory requirements and preventing fraudulent activities.
Platform optimization: Enhancing our services based on user behavior and feedback.
Monitoring trading activity: Ensuring compliance with our policies and preventing unethical trading practices.
Customer communication: Sending important updates, security alerts, and promotional offers (with user consent).
Payment processors: To facilitate deposits, withdrawals, and secure transactions.
Regulatory bodies: To comply with financial and legal requirements.
Fraud prevention services: To protect against unauthorized access and fraudulent activities.
Customer support platforms: To provide assistance and respond to inquiries.
Encryption: Sensitive data, including payment and personal details, are encrypted using advanced security protocols.
Secure storage: Personal data is stored in protected databases with restricted access.
Regular security audits: We conduct vulnerability assessments to identify and mitigate potential threats.
Two-factor authentication (2FA): Provides an extra layer of security for account access.
Access: Request a copy of the information we hold about you.
Correction: Update or correct inaccurate data.
Deletion: Request deletion of your personal data, subject to legal and regulatory obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
Provide ongoing services.
Comply with legal, tax, and regulatory obligations.
Resolve disputes and enforce agreements.
Standard contractual clauses (SCCs): We use legally binding agreements that ensure data transfers comply with applicable privacy laws, including the GDPR.
Encryption and secure transfer protocols: Data is transmitted using industry-standard encryption methods to prevent unauthorized access during transfer.
Regulatory compliance: Where applicable, we adhere to GDPR and other relevant data protection regulations, ensuring that your personal data is handled in accordance with strict privacy standards.
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91 Brick Lane
London, UK
E16QL
support@plusmarkets.com
Plus Markets operates as a simulated trading platform designed to reward talented traders who can trade within our requirements. All trading activities on our platform are conducted using virtual funds and do not involve real money.
As such, Plus Markets is not responsible for any losses or financial outcomes that may result from trading with real capital outside of our platform. Please trade responsibly and only use real funds when you are confident in your skills and risk management strategies.
Please note that Plus Markets does not offer services to residents of the following countries: Afghanistan, Central African Republic, Democratic Republic of the Congo, Cuba, Guinea, Haiti, Iran, Iraq, Libya, Mali, Myanmar, North Korea, Russian Federation, Belarus, Somalia, South Sudan, Sudan, Syria, Venezuela, and Yemen.
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